AI Call Transcription
Upload a phone or online call recording — AI recognizes the speech, separates agent and client, and prepares text with a recap of the conversation.
AI turns a call recording into text with the speakers separated
AI call transcription is needed when a conversation has already happened and is recorded, but it matters to revisit the details in text: what exactly the agent promised, what objections the client had, what was finally agreed. DictAI works with a finished recording — upload the call file and the AI automatically recognizes the speech and returns the call text. It's not a bot that listens to the conversation in real time: you decide which recording to process.
The key thing for calls is separating the speakers. The AI labels lines by speaker, so the transcript shows where the agent speaks and where the client does, and the dialogue doesn't merge. Timestamps tie each phrase to a moment in the recording — handy for returning to a disputed part of the conversation. The source can be a recording from a CRM or IP telephony, a file from a mobile or voice recorder in MP3, WAV, M4A, and other formats — no need to re-encode in advance.
Besides the transcript, an AI summary is available — a short digest of the agreements and outcomes of the call, so you don't re-listen to the whole conversation. This is especially useful in sales and support: for call quality control, deal review, and training agents on real dialogues. The finished text is edited in the browser and exported to DOCX, PDF, or TXT, and recognition supports 35+ languages.
Transcription accuracy depends on the recording quality: phone calls are often compressed and recorded in mono — the AI handles this, but heavy line noise, echo, and interruptions reduce accuracy, and such spots are fixed in the editor. Only you have access to your uploaded recordings, and a conversation can be deleted after processing. The first 30 minutes are free, with no card required.
35+
languages supported
1000+
sites supported
30
free minutes
Call Transcription Features
Speech Recognition
Accurate transcription in 35+ languages with automatic speaker detection and timestamped output
Any Source
Copy a link from YouTube, Instagram, VK, Vimeo, Google Drive, and 1,000+ other platforms
Smart Summary
AI extracts key points, important facts, and conclusions — a concise overview in an adaptive format
Flexible Export
Download results as PDF, Word, TXT, Markdown, CSV, or subtitles (SRT/VTT) — all with speaker labels
How to Transcribe a Call Recording
Add your recording
Paste a video or audio URL from any site — or drag and drop a file right into the browser
AI processes your audio
Whisper detects the language, splits speech by speaker, and adds timestamps automatically
Download or share
Read the text with AI summary online, export in your preferred format, or send a link to colleagues
Who needs call transcription
Sales quality control
Transcribing sales-team calls with speakers helps check scripts, objection handling, and conversation quality.
Training agents
The text of real calls is material for reviewing successful and failed dialogues and training new staff.
Capturing agreements
The AI call summary gathers outcomes and agreements with the client so nothing is lost after the conversation.
About
DictAI is an AI-powered transcription service that converts audio and video into accurate text. Whether you're a marketer, product manager, content creator, podcaster, journalist, teacher, lawyer, researcher, student, or team — we make it easy to get searchable, shareable text from any media: interviews, lectures, calls, podcasts, webinars, and meetings.
Powered by Whisper
Using Whisper, one of the most accurate speech recognition models, supporting 35+ languages with speaker detection.
AI Summaries
Every transcription comes with an AI-generated summary highlighting key points, important facts, and author conclusions.
1000+ Sources
Extract audio from YouTube, Instagram, Vimeo, Google Drive, and hundreds of other platforms automatically.
Secure & Private
Your data is encrypted and processed securely. Delete anytime — we respect your privacy.
Pricing
Simple, transparent pricing. Start free, upgrade as you grow.
- 30 minutes / month
- Files up to 200MB
- Up to 30 min per file
- Up to 1 files at once
- Export TXT and Markdown
- AI summary (paid plans)
- 500 minutes / month
- Files up to 500MB
- Up to 3h per file
- Up to 3 files at once
- All export formats
- AI summary & key highlights
- Custom summary prompt
- Share links
- 1000 minutes / month
- Files up to 1GB
- Up to 3h per file
- Up to 5 files at once
- All export formats
- AI summary & key highlights
- Custom summary prompt
- Share links
- Priority processing
- 3000 minutes / month
- Files up to 5GB
- Up to 3h per file
- Up to 10 files at once
- All export formats
- AI summary & key highlights
- Custom summary prompt
- Share links
- Priority processing
FAQ
Frequently asked questions about DictAI
Yes. Download the recording file from your CRM, IP telephony, or mobile and upload it — the AI recognizes the conversation. No direct integration is needed, the file is enough.
Yes, the AI labels lines by speaker, so the transcript shows where the agent speaks and where the client does. Accuracy is higher with a clean recording.
Yes. The call text with speakers and an AI summary are convenient for checking scripts, objection handling, and evaluating agents' conversations.
No. The service works with a recording that's already finished — there's no need to attach a bot to the line. You upload the file after the call and get the text.
Yes. Phone recordings are often compressed and mono — the AI recognizes them. Accuracy is affected more by line noise, echo, and interruptions than by the format itself.
Yes. An AI summary is available for calls — a short digest of the agreements and outcomes in addition to the full transcript.
Transcribe Your Call Now
Upload a call recording — 30 free minutes, no credit card required.